Method Statement MS 41
Cleaning and housekeeping activities in general site facilities e.g. bars, cafes, laundry rooms, offices, reception, restaurants, shops, toilets etc
StatementMS 41
Persons involved or affected
EmployeesContractorsVisitors / public
Statement status
InitialChange / incident review
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Introduction
The purpose of this method statement is to outline the procedures and safety measures for performing cleaning and housekeeping activities in general site facilities such as bars, cafes, laundry rooms, offices, reception areas, restaurants, shops, toilets, and similar environments. This ensures a clean, hygienic, and safe environment for staff, customers, and visitors.
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Scope of work
This method statement applies to all cleaning and housekeeping tasks performed in site facilities, including but not limited to dusting, sweeping, mopping, vacuuming, sanitizing surfaces, emptying trash bins, cleaning restrooms, and replenishing supplies. The scope covers both routine cleaning and deep cleaning activities.
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Responsibilities
Site Manager: Ensure that all cleaning activities are conducted in line with this method statement. Provide necessary equipment, cleaning materials, and ensure that all personnel are trained and competent. Supervisors: Oversee cleaning operations, ensuring compliance with procedures, addressing any hazards, and reporting incidents or breaches of policy. Cleaning Operatives: Carry out cleaning tasks according to the procedure and safety guidelines outlined in this method statement. Report any issues, hazards, or damaged equipment to the supervisor immediately. Health & Safety Officer: Provide safety guidance, ensure all personnel are aware of potential hazards, and conduct regular inspections of cleaning activities.
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Equipment and materials
Cleaning Tools: Brooms, mops, dustpans, brushes, vacuum cleaners, dusters, sponges, squeegees, and microfiber cloths. Cleaning Solutions: Appropriate cleaning agents for different surfaces (e.g., disinfectants, glass cleaners, floor cleaners, toilet cleaners). Personal Protective Equipment (PPE): Gloves, safety goggles, aprons, and non-slip footwear. Waste Disposal Supplies: Trash bags, recycling bins, and biohazard containers (if necessary). Signage: “Wet Floor” and “Cleaning in Progress” signs to alert others in the area.
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Procedure
Preparation: Inspect the area to be cleaned and identify any potential hazards. Ensure all cleaning tools and materials are in good condition and appropriate for the tasks. Wear the necessary PPE before beginning any cleaning tasks. Routine Cleaning: Dusting and Surface Cleaning: Dust and wipe down surfaces such as desks, tables, shelves, and countertops using a microfiber cloth. Use appropriate cleaning solutions for different surfaces. Sweeping and Mopping: Sweep floors to remove dirt and debris, then mop using a suitable floor cleaner. Ensure floors are completely dry to prevent slips. Vacuuming: Use a vacuum cleaner on carpeted areas, ensuring all corners and edges are thoroughly cleaned. Trash Removal: Empty trash bins, replace liners, and dispose of waste in the appropriate bins (e.g., general waste, recycling). Restroom Cleaning: Clean and disinfect all restroom fixtures, including toilets, sinks, and mirrors. Replenish supplies such as soap, paper towels, and toilet paper. Specialized Cleaning: Clean specific areas such as bars, cafes, and restaurants according to the required hygiene standards, including the disinfection of food preparation surfaces and utensils. Deep Cleaning: Schedule deep cleaning activities periodically for areas that require more intensive cleaning (e.g., kitchens, restrooms). Use stronger cleaning agents or specialized equipment such as steam cleaners for stubborn stains or grime. Disinfect high-touch areas such as door handles, light switches, and railings. Post-Cleaning: Clean and store all cleaning tools and materials in their designated storage areas. Remove any warning signs only after floors and surfaces are completely dry. Inspect the area to ensure it meets cleanliness standards and report any maintenance issues (e.g., leaks, broken fixtures).
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Safety precautions
PPE Use: Always wear appropriate PPE, including gloves and safety goggles, to protect against exposure to chemicals and cleaning agents. Chemical Safety: Use cleaning solutions according to manufacturer instructions. Ensure proper ventilation when using chemicals, and never mix cleaning agents as this could create hazardous fumes. Signage: Use “Wet Floor” or “Cleaning in Progress” signs to alert others to potential hazards. Manual Handling: Use proper lifting techniques when moving heavy equipment or furniture to avoid injury. Request assistance if needed. Electrical Safety: Ensure that electrical equipment, such as vacuum cleaners, is in good condition, with no exposed wires. Do not use electrical equipment near water or on wet surfaces.
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Emergency procedures
Chemical Spills: Contain and clean any spills immediately using appropriate materials, such as absorbent pads or neutralizers. Follow the manufacturer's guidelines for safe disposal. Injury: In case of injury, stop work, provide first aid, and seek medical assistance if necessary. Report the incident to the supervisor and fill out an incident report. Fire: If a fire occurs, evacuate the area immediately, activate the fire alarm, and follow the site’s emergency evacuation procedures. Electrical Hazard: If a cleaning tool or appliance malfunctions, stop using it immediately, unplug it, and report the issue to the supervisor.
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Environmental considerations
Chemical Usage: Use environmentally friendly cleaning products that are non-toxic and biodegradable. Avoid overuse of chemicals to minimize environmental impact. Waste Disposal: Separate waste into appropriate categories (e.g., general waste, recycling, hazardous waste) and dispose of it according to local regulations. Water Conservation: Use water efficiently, particularly when mopping floors or cleaning large areas. Energy Efficiency: Turn off lights, electrical equipment, and appliances when not in use to conserve energy.
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Training and competence
Training: All cleaning operatives must receive training on proper cleaning techniques, the safe use of cleaning agents, and the correct use of equipment. Chemical Handling: Workers should be trained in the safe handling, storage, and disposal of chemicals used in cleaning tasks. PPE Training: Ensure workers understand the importance of PPE and are trained in its correct use. Emergency Procedures: Provide training on how to respond to emergencies such as chemical spills, fires, and injuries.
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Review and monitoring
Supervision: Supervisors should conduct regular checks to ensure that cleaning tasks are being performed correctly and that safety measures are followed. Incident Reporting: Document any incidents, accidents, or near misses, and implement corrective actions as necessary. Inspection: Regularly inspect cleaning tools, equipment, and materials to ensure they are in good condition and safe to use. Method Statement Review: This method statement should be reviewed and updated periodically or when new cleaning products, equipment, or procedures are introduced. Feedback: Collect feedback from cleaning staff and supervisors to continuously improve cleaning processes and safety protocols.