Method Statement MS 3
General Commercial Cleaning
StatementMS 3
Persons involved or affected
EmployeesContractorsVisitors / public
Statement status
InitialChange / incident review
1
Introduction
This method statement outlines the procedure for general commercial cleaning services to ensure a clean, safe, and hygienic environment. The purpose is to provide clear guidance on cleaning tasks, materials, equipment, and safety measures for commercial premises.
2
Scope of work
Scope of Work
This statement covers the cleaning of commercial spaces, including but not limited to:
• Offices
• Corridors and common areas
• Washrooms
• Kitchens and break rooms
• Entrances and reception areas
• Meeting rooms
Objectives
• Ensure a clean, safe, and hygienic environment.
• Maintain high standards of cleanliness and order.
• Prevent cross-contamination.
• Comply with health and safety regulations.
This statement covers the cleaning of commercial spaces, including but not limited to:
• Offices
• Corridors and common areas
• Washrooms
• Kitchens and break rooms
• Entrances and reception areas
• Meeting rooms
Objectives
• Ensure a clean, safe, and hygienic environment.
• Maintain high standards of cleanliness and order.
• Prevent cross-contamination.
• Comply with health and safety regulations.
3
Responsibilities
• Cleaning Supervisor: Oversees the cleaning team, ensures adherence to the method statement, and manages supplies and equipment.
• Cleaning Operatives: Carry out the cleaning tasks as per the method statement, report issues to the supervisor, and follow safety protocols.
• Cleaning Operatives: Carry out the cleaning tasks as per the method statement, report issues to the supervisor, and follow safety protocols.
4
Equipment and materials
• Cleaning agents: All-purpose cleaner, glass cleaner, disinfectant, toilet cleaner, floor cleaner, etc.
• Tools: Microfiber cloths, mop and bucket, vacuum cleaner, dusters, scrubbers, brooms, dustpans, vacuum cleaners, squeegies
• Personal Protective Equipment (PPE): Gloves, aprons, masks, safety goggles.
• Signage: Wet floor signs, "Cleaning in Progress" signs.
• Tools: Microfiber cloths, mop and bucket, vacuum cleaner, dusters, scrubbers, brooms, dustpans, vacuum cleaners, squeegies
• Personal Protective Equipment (PPE): Gloves, aprons, masks, safety goggles.
• Signage: Wet floor signs, "Cleaning in Progress" signs.
5
Procedure
Preparation
1. PPE: Cleaning operatives must wear appropriate PPE before starting the tasks.
2. Signage: Place "Cleaning in Progress" and wet floor signs as necessary to alert building occupants.
3. Inspection: Conduct a preliminary inspection of the area to identify any specific cleaning needs or hazards.
3.2 Cleaning Tasks
3.2.1 Dusting and Surface Cleaning
• Start by dusting high surfaces, including shelves, ledges, and light fixtures, using a microfiber cloth.
• Wipe down desks, tables, and other horizontal surfaces with a damp cloth and appropriate cleaner.
• Clean telephones, keyboards, and other frequently touched surfaces with disinfectant wipes.
3.2.2 Floor Cleaning
• Carpets: Vacuum thoroughly, paying special attention to high-traffic areas. Spot clean any stains using appropriate cleaners.
• Hard Floors: Sweep or vacuum to remove loose dirt and debris. Mop with a neutral floor cleaner. Use a scrubber for stubborn stains if needed.
3.2.3 Waste Disposal
• Empty all waste bins, replace liners, and clean the bins if necessary.
• Dispose of waste according to the facility’s waste management policy.
3.2.4 Washrooms
• Clean sinks, countertops, and mirrors using appropriate cleaners.
• Disinfect toilet bowls, seats, and urinals. Clean and sanitize all touchpoints, including flush handles, door handles, and dispensers.
• Replenish consumables such as soap, toilet paper, and paper towels.
• Mop the floor with a disinfectant solution.
3.2.5 Kitchen and Break Rooms
• Clean all surfaces, including countertops, tables, and sinks.
• Disinfect high-touch areas such as handles, knobs, and buttons on appliances.
• Wipe down and clean the exterior of appliances like microwaves, refrigerators, and coffee machines.
• Empty waste bins and clean the floor as per the floor type.
3.2.6 Glass and Window Cleaning
• Use a glass cleaner and a squeegee to clean interior glass surfaces and windows. Ensure no streaks are left behind.
3.3 Final Inspection and Sign-Off
• Conduct a final walkthrough to ensure all areas are clean and no tasks have been missed.
• Remove all cleaning signs and ensure all equipment is stored properly.
• Sign off the cleaning checklist for the area, noting any issues or maintenance needs.
1. PPE: Cleaning operatives must wear appropriate PPE before starting the tasks.
2. Signage: Place "Cleaning in Progress" and wet floor signs as necessary to alert building occupants.
3. Inspection: Conduct a preliminary inspection of the area to identify any specific cleaning needs or hazards.
3.2 Cleaning Tasks
3.2.1 Dusting and Surface Cleaning
• Start by dusting high surfaces, including shelves, ledges, and light fixtures, using a microfiber cloth.
• Wipe down desks, tables, and other horizontal surfaces with a damp cloth and appropriate cleaner.
• Clean telephones, keyboards, and other frequently touched surfaces with disinfectant wipes.
3.2.2 Floor Cleaning
• Carpets: Vacuum thoroughly, paying special attention to high-traffic areas. Spot clean any stains using appropriate cleaners.
• Hard Floors: Sweep or vacuum to remove loose dirt and debris. Mop with a neutral floor cleaner. Use a scrubber for stubborn stains if needed.
3.2.3 Waste Disposal
• Empty all waste bins, replace liners, and clean the bins if necessary.
• Dispose of waste according to the facility’s waste management policy.
3.2.4 Washrooms
• Clean sinks, countertops, and mirrors using appropriate cleaners.
• Disinfect toilet bowls, seats, and urinals. Clean and sanitize all touchpoints, including flush handles, door handles, and dispensers.
• Replenish consumables such as soap, toilet paper, and paper towels.
• Mop the floor with a disinfectant solution.
3.2.5 Kitchen and Break Rooms
• Clean all surfaces, including countertops, tables, and sinks.
• Disinfect high-touch areas such as handles, knobs, and buttons on appliances.
• Wipe down and clean the exterior of appliances like microwaves, refrigerators, and coffee machines.
• Empty waste bins and clean the floor as per the floor type.
3.2.6 Glass and Window Cleaning
• Use a glass cleaner and a squeegee to clean interior glass surfaces and windows. Ensure no streaks are left behind.
3.3 Final Inspection and Sign-Off
• Conduct a final walkthrough to ensure all areas are clean and no tasks have been missed.
• Remove all cleaning signs and ensure all equipment is stored properly.
• Sign off the cleaning checklist for the area, noting any issues or maintenance needs.
6
Safety precautions
• Hazardous Substances: Use cleaning chemicals as per the manufacturer’s instructions. Ensure proper ventilation and never mix chemicals.
• Manual Handling: Avoid lifting heavy objects alone; use proper lifting techniques or seek assistance.
• Slips, Trips, and Falls: Keep walkways clear of obstacles and use wet floor signs after mopping.
• PPE: Always wear appropriate PPE to avoid exposure to harmful substances and prevent injury.
• Manual Handling: Avoid lifting heavy objects alone; use proper lifting techniques or seek assistance.
• Slips, Trips, and Falls: Keep walkways clear of obstacles and use wet floor signs after mopping.
• PPE: Always wear appropriate PPE to avoid exposure to harmful substances and prevent injury.
7
Emergency procedures
• Accidents: Report any accidents or injuries immediately to the supervisor and follow the emergency response plan.
• Spillages: Contain and clean any chemical spills immediately, using appropriate spill kits and PPE.
• Spillages: Contain and clean any chemical spills immediately, using appropriate spill kits and PPE.
8
Environmental considerations
• Use environmentally friendly cleaning products where possible.
• Ensure proper disposal of waste, including recycling where applicable.
• Minimize water and chemical usage to reduce environmental impact.
• Ensure proper disposal of waste, including recycling where applicable.
• Minimize water and chemical usage to reduce environmental impact.
9
Training and competence
All cleaning operatives must be trained on the use of cleaning equipment, chemicals, and safety protocols. Refresher training should be provided regularly.
10
Review and monitoring
• Maintain records of all cleaning tasks performed, including checklists and any issues encountered where necessary otherwise refer to specifcation of works
• Keep records of training, inspections, and safety audits.
Review and Continuous Improvement
Regularly review cleaning procedures to identify areas for improvement. Feedback from clients and staff should be used to enhance the cleaning process.
• Keep records of training, inspections, and safety audits.
Review and Continuous Improvement
Regularly review cleaning procedures to identify areas for improvement. Feedback from clients and staff should be used to enhance the cleaning process.