RGS Cleaning Ltd — Method StatementsDownload spreadsheet
Method Statement MS 29

Office Working

StatementMS 29
Date of assessment / review01/04/26
Area / locationNationwide
Operational review due31/03/2027

Persons involved or affected

EmployeesContractorsVisitors / public

Statement status

InitialChange / incident review
1

Introduction

The purpose of this method statement is to outline the procedures and guidelines for office working to ensure a safe, productive, and professional work environment. This document aims to standardize office practices, promote efficiency, and mitigate potential risks associated with office work.
2

Scope of work

This method statement applies to all employees, contractors, and visitors within the office environment. It covers daily activities including desk work, meetings, use of office equipment, communication protocols, and general office conduct.
3

Responsibilities

Employees: Follow the procedures outlined in this method statement, maintain a clean and organized workspace, and adhere to safety protocols. Supervisors/Managers: Ensure that employees are aware of and comply with the office working procedures. Monitor the work environment and address any issues promptly. Health and Safety Officer: Conduct regular assessments of the office environment, provide safety training, and ensure that all safety measures are in place. IT Support: Ensure that all office equipment is functioning correctly and provide assistance with any technical issues. Management: Oversee overall office operations, provide necessary resources, and ensure that the office environment supports productivity and safety.
4

Equipment and materials

Office Furniture: Ergonomic chairs, desks, and storage units. Office Equipment: Computers, printers, phones, and other electronic devices. Stationery: Pens, paper, folders, etc. Personal Protective Equipment (PPE): If required, such as masks or gloves in certain situations. First Aid Kit: For minor injuries. Fire Extinguishers: Located in accessible areas.
5

Procedure

Daily Setup: Ensure your workspace is organized and free of clutter. Log into your computer and check emails and any scheduled meetings for the day. Confirm that all necessary office equipment is functioning properly. General Office Work: Follow ergonomic guidelines to set up your workstation (e.g., correct chair height, monitor placement). Prioritize tasks based on deadlines and importance. Use office equipment properly to avoid damage or injury. Maintain clear and professional communication with colleagues. Adhere to company policies regarding the use of the internet, email, and other digital resources. Meetings: Prepare for meetings in advance, reviewing agendas and necessary documents. Arrive on time and participate actively, following meeting etiquette. After the meeting, document and distribute minutes or action points if necessary. End of Day: Tidy up your workspace, secure any confidential documents, and log off from your computer. Ensure that all office equipment is turned off or in a power-saving mode. Dispose of waste appropriately, including recycling where possible.
6

Safety precautions

Follow ergonomic guidelines to avoid repetitive strain injuries. Keep walkways and exits clear to prevent trips and falls. Ensure electrical cords and outlets are in good condition and not overloaded. Familiarize yourself with emergency exit routes and procedures. Use PPE when necessary, such as masks or gloves during specific tasks or situations.
7

Emergency procedures

Fire: In the event of a fire, activate the alarm, evacuate the building via the nearest exit, and do not use elevators. Assemble at the designated meeting point. Medical Emergency: Provide first aid if trained and call emergency services immediately. Power Outage: Remain calm, save any work if possible, and follow instructions from supervisors. If necessary, evacuate the building.
8

Environmental considerations

Use office supplies efficiently to reduce waste (e.g., double-sided printing, digital documentation). Recycle paper, plastics, and other recyclable materials. Implement energy-saving measures, such as turning off lights and equipment when not in use. Encourage the use of reusable items (e.g., water bottles, coffee cups) to reduce waste.
9

Training and competence

All employees must receive training on office procedures, safety protocols, and the proper use of equipment. Additional training should be provided for new software, office technologies, or safety measures. Competence will be assessed regularly through performance reviews, with additional training provided as necessary.
10

Review and monitoring

Supervisors will monitor office activities to ensure compliance with this method statement. Regular audits of the office environment will be conducted to identify and address potential risks or inefficiencies. Feedback from employees will be solicited to improve procedures and address concerns. This method statement will be reviewed annually or after significant changes to office operations or policies.