RGS Cleaning Ltd — Method StatementsDownload spreadsheet
Method Statement MS 12

HIGH LEVEL CLEANING – FROM THE FLOOR

StatementMS 12
Date of assessment / review01/04/26
Area / locationNationwide
Operational review due31/03/2027

Persons involved or affected

EmployeesContractorsVisitors / public

Statement status

InitialChange / incident review
1

Introduction

The purpose of this method statement is to define the procedures and responsibilities for conducting high-level cleaning tasks safely and effectively from the floor. This includes cleaning areas that are elevated but do not require the use of ladders or scaffolding, ensuring that all surfaces are hygienic, dust-free, and presentable.
2

Scope of work

This method statement applies to high-level cleaning tasks that can be performed from the floor, such as:

High shelves and fixtures
Ceiling-mounted fixtures (e.g., light fittings, vents)
High walls
Overhead surfaces
Air conditioning grilles and ducts
3

Responsibilities

Cleaning Supervisor: Oversees high-level cleaning operations, ensures compliance with this method statement, provides necessary training and resources, and conducts quality inspections.
Cleaning Staff: Carry out the high-level cleaning tasks as per the specified procedures, report any issues, and ensure the proper use and maintenance of cleaning equipment.
Health and Safety Officer: Ensures adherence to health and safety regulations, performs risk assessments, and provides guidance on safe working practices.
Environmental Officer: Monitors environmental impact and ensures that cleaning activities are conducted in accordance with environmental regulations.
4

Equipment and materials

Equipment:
Telescopic dusters and cleaning poles
Extendable mops and cleaning tools
High-reach cleaning tools (e.g., microfiber cloths on poles)
Vacuum cleaners with extension hoses
Safety signage (e.g., wet floor signs)

Materials:
Cleaning solutions (general-purpose cleaners, disinfectants)
Microfiber cloths and pads
Glass cleaner (for mirrors and glass surfaces)
Dusting wipes and disposable cloths
Gloves and protective clothing
5

Procedure

Preparation:
Gather all necessary equipment and materials.
Place appropriate safety signage to inform others of cleaning in progress and potential hazards.

Dusting and Cleaning High-Level Surfaces:
Use telescopic dusters or extendable cleaning tools to reach high shelves, fixtures, and other elevated surfaces.
For light fixtures, vents, and ceiling-mounted items, use high-reach cleaning tools equipped with microfiber cloths or dusters.
Gently remove dust and debris from surfaces, ensuring not to disturb or damage any installed equipment.

Cleaning High-Level Surfaces:
For high walls and overhead surfaces, use extendable mops or cleaning tools with appropriate cleaning solutions.
Apply the cleaner to the cloth or mop and carefully clean the surface using a back-and-forth motion, ensuring even coverage.
For glass or mirrors, use a glass cleaner and a microfiber cloth to achieve a streak-free finish.

Vacuuming and Final Touches:
Use a vacuum cleaner with an extension hose to remove any remaining dust or debris from high-level areas.
Inspect the cleaned areas to ensure all tasks are completed and the surfaces are free of residues or streaks.

Cleanup:
Remove and dispose of any waste materials properly.
Clean and store all equipment and materials in their designated locations.
Remove safety signage once cleaning is complete and the area is safe for use.
6

Safety precautions

Use Personal Protective Equipment (PPE): Wear gloves and, if necessary, protective eyewear to prevent exposure to cleaning chemicals and dust.
Avoid Overstretching: Ensure tools are used within their safe operational limits to prevent injury.
Ventilation: Ensure adequate ventilation when using cleaning chemicals to avoid inhalation of fumes.
Proper Handling: Use tools correctly to avoid accidents or damage to equipment.
Clear Area: Remove or secure any items that could obstruct the cleaning process or pose a tripping hazard.
7

Emergency procedures

Chemical Spill: Isolate the area and use spill kits to clean up the spill. Ensure the area is ventilated, and dispose of the chemicals according to safety regulations.
Injury: Administer first aid if needed and seek medical attention. Report the incident to the Health and Safety Officer immediately.
Fire: Follow the facility’s fire evacuation plan. Use fire extinguishers if it is safe to do so and evacuate the area.
8

Environmental considerations

Eco-Friendly Products: Use environmentally friendly cleaning products wherever possible.
Waste Management: Dispose of cleaning materials and chemicals in accordance with local regulations and recycling policies.
Water Usage: Minimize water usage by using cleaning tools and techniques that are efficient.
Reduce Waste: Use reusable cloths and tools to reduce single-use waste.
9

Training and competence

Training: All cleaning staff must receive training on the use of high-reach cleaning tools, safe cleaning practices, and handling of cleaning chemicals.
Competence: Staff should be assessed on their ability to perform high-level cleaning tasks safely and effectively. Training should be refreshed periodically.
Knowledge: Ensure that staff understand the importance of using the correct techniques and PPE for high-level cleaning.
10

Review and monitoring

Regular Audits: Conduct regular audits to ensure compliance with the method statement and to maintain high standards of cleanliness.
Feedback: Gather feedback from staff and facility users to identify areas for improvement and address any issues.
Update Procedures: Review and update cleaning procedures as needed based on audit results, feedback, or changes in cleaning requirements.
Incident Review: Review incident and accident reports to identify trends and implement corrective actions to improve safety and efficiency.