RGS Cleaning Ltd — Method StatementsDownload spreadsheet
Method Statement MS 11

GENERAL AREA CLEANING - DUSTING, DAMP WIPING, WASHING

StatementMS 11
Date of assessment / review01/04/26
Area / locationNationwide
Operational review due31/03/2027

Persons involved or affected

EmployeesContractorsVisitors / public

Statement status

InitialChange / incident review
1

Introduction

The purpose of this method statement is to ensure a consistent, safe, and efficient process for the cleaning of general areas through dusting, damp wiping, and washing. This ensures that all surfaces are clean, hygienic, and free from dust, dirt, and contaminants, providing a healthy and pleasant environment.
2

Scope of work

This method statement applies to the cleaning of all general areas within the facility, including but not limited to:

Office spaces
Common areas (lobbies, corridors, etc.)
Restrooms
Kitchens
Meeting rooms
Any other areas requiring routine cleaning and maintenance.
3

Responsibilities

Cleaning Supervisor: Responsible for overseeing the cleaning operations, ensuring compliance with the method statement, and providing necessary training and resources.
Cleaning Staff: Carry out the cleaning tasks according to the specified procedures, report any issues or hazards, and maintain the equipment in good condition.
Health and Safety Officer: Ensures that all safety procedures are adhered to and conducts risk assessments where necessary.
Environmental Officer: Monitors environmental impact and ensures that cleaning activities are in compliance with environmental regulations.
4

Equipment and materials

Equipment:
Dusting tools (e.g., microfiber cloths, dusters)
Buckets and wringers
Mops (wet and dry)
Brooms and dustpans
Floor scrubbers (if required)
Vacuum cleaners
Safety signage (e.g., wet floor signs)

Materials:
Cleaning detergents and disinfectants (appropriate for the surfaces being cleaned)
Microfiber cloths
Disposable wipes
Gloves
Protective clothing (e.g., aprons, goggles)
Waste disposal bags
5

Procedure

Preparation:
Gather all necessary equipment and materials.
Inspect the area to identify any specific cleaning requirements.
Place safety signage to warn about wet floors or cleaning in progress.

Dusting:
Use microfiber cloths or dusters to remove dust from all surfaces, including furniture, fixtures, and fittings.
Pay special attention to high surfaces, corners, and vents where dust accumulates.

Damp Wiping:
Dampen a clean microfiber cloth with an appropriate cleaning solution.
Wipe all surfaces to remove any remaining dust, dirt, or stains.
Ensure that all areas are dried after wiping to prevent watermarks.

Washing:
Prepare a cleaning solution in a bucket according to the manufacturer's instructions.
Use a mop or cloth to wash floors and other washable surfaces.
Rinse and dry the areas thoroughly to prevent slip hazards.

Final Check:
Inspect the cleaned area to ensure all tasks have been completed to a high standard.
Remove all cleaning equipment and signage once the area is dry.

Waste Disposal:
Dispose of any waste in designated containers following waste management protocols.
6

Safety precautions

Always wear appropriate personal protective equipment (PPE), including gloves and goggles.
Ensure proper ventilation when using cleaning chemicals to avoid inhalation of fumes.
Avoid mixing different cleaning agents, especially those containing bleach and ammonia.
Use safety signage to alert others to wet floors or ongoing cleaning.
Follow proper lifting techniques when moving heavy equipment to avoid injury.
7

Emergency procedures

In case of a chemical spill, isolate the area and follow the spill response plan, including using spill kits if available.
For any injuries, administer first aid and contact emergency services if necessary.
Report all accidents and incidents to the Health and Safety Officer immediately.
8

Environmental considerations

Use environmentally friendly cleaning products wherever possible.
Ensure proper disposal of cleaning materials, particularly chemicals, to avoid environmental contamination.
Minimize water usage during cleaning tasks to conserve resources.
Implement waste segregation practices to encourage recycling.
9

Training and competence

All cleaning staff must undergo training in the proper use of cleaning equipment, materials, and chemicals.
Staff should be trained in health and safety procedures, including the use of PPE and emergency response.
Competence should be regularly assessed through on-the-job observations and refresher training sessions.
10

Review and monitoring

Regular audits should be conducted to ensure compliance with the method statement.
The Cleaning Supervisor should review cleaning procedures periodically and update them as necessary.
Feedback from cleaning staff and facility users should be gathered to identify areas for improvement.
Incident reports and safety records should be reviewed regularly to identify trends and implement corrective actions.