WASHROOM CLEANNG - DUSTING, DAMP WIPING, GENERAL CLEANING

The purpose of this method statement is to outline the procedures and responsibilities for the effective cleaning and maintenance of washrooms, ensuring they are hygienic, presentable, and free from dust, dirt, and contaminants. This promotes a healthy environment and prevents the spread of germs and bacteria.

This method statement applies to the cleaning of all washrooms within the facility, including:

Public restrooms
Employee washrooms
Accessible restrooms
Washrooms in private offices or suites

Cleaning Supervisor: Oversees the washroom cleaning operations, ensuring adherence to the method statement, providing necessary resources and training, and conducting quality checks.
Cleaning Staff: Execute the cleaning tasks according to the specified procedures, report any issues, and ensure the maintenance and proper use of cleaning equipment.
Health and Safety Officer: Ensures compliance with health and safety regulations, conducts risk assessments, and provides guidance on safe cleaning practices.
Environmental Officer: Monitors environmental impact and ensures that cleaning activities meet environmental standards and regulations.

Equipment:
Dusting tools (e.g., microfiber cloths, dusters)
Buckets and wringers
Mops (wet and dry)
Toilet brushes
Scrubbing brushes
Spray bottles
Floor signs (e.g., wet floor signs)
Vacuum cleaner (for dry dusting)

Materials:
General-purpose cleaners
Disinfectants and sanitizers
Glass cleaner (for mirrors and glass surfaces)
Toilet bowl cleaner
Microfiber cloths and sponges
Paper towels and disposable wipes
Gloves and protective clothing
Trash bags

Preparation:
Gather all necessary equipment and materials.
Place appropriate safety signage to indicate that the washroom is temporarily out of service during cleaning.

Dusting:
Start by dusting all high surfaces, including vents, light fixtures, and ledges, using microfiber cloths or dusters.
Dust and wipe down all dispensers (e.g., soap, paper towel, and toilet paper dispensers).

Damp Wiping:
Use a damp microfiber cloth with an appropriate disinfectant to wipe down all surfaces, including sinks, counters, partitions, doors, handles, and switches.
Pay special attention to frequently touched areas to ensure proper disinfection.

General Cleaning:
Toilets and Urinals: Apply toilet bowl cleaner inside the bowls and urinals. Scrub with a toilet brush, ensuring the removal of stains and scale buildup. Wipe down the exterior surfaces with a disinfectant.
Sinks and Faucets: Clean and disinfect sinks, ensuring all soap scum and stains are removed. Polish faucets to a streak-free shine.
Mirrors: Clean mirrors with a glass cleaner, ensuring they are streak-free.
Floors: Sweep the floors to remove debris. Mop with a disinfectant solution, paying attention to corners and under fixtures. Ensure floors are dried to prevent slip hazards.
Trash Removal: Empty trash bins, replace liners, and ensure the exterior of bins is wiped and disinfected.

Final Check:
Inspect the washroom to ensure all areas are clean, disinfected, and free of odors.
Replenish supplies such as toilet paper, paper towels, soap, and sanitary products.
Remove safety signage once the floor is dry, and the washroom is ready for use.

Always wear appropriate personal protective equipment (PPE), including gloves and possibly eye protection, depending on the chemicals used.
Ensure proper ventilation when using cleaning chemicals to avoid inhaling fumes.
Use safety signage to inform others that the washroom is being cleaned and that the floor may be wet.
Follow safe handling and storage procedures for all cleaning chemicals, avoiding the mixing of incompatible substances (e.g., bleach and ammonia).
Use proper techniques when lifting or moving equipment to prevent injury.

Chemical Spill: Isolate the area and follow the spill response procedure, using spill kits if available. Ventilate the area and avoid contact with the spill.
Injury: Administer first aid and seek medical attention if necessary. Report the incident to the Health and Safety Officer immediately.
Fire: In the event of a fire, follow the facility's fire evacuation plan. Use fire extinguishers if it is safe to do so, and evacuate the area.

Use eco-friendly cleaning products whenever possible to minimize environmental impact.
Ensure proper disposal of used cleaning materials, particularly chemicals, in accordance with local regulations.
Minimize water usage and reduce waste by using reusable cleaning cloths where appropriate.
Implement waste segregation practices to promote recycling and reduce landfill waste.

All cleaning staff must receive training on the proper use of cleaning equipment, materials, and chemicals, with a focus on health and safety.
Staff should be trained on specific washroom cleaning procedures, including how to handle and dispose of waste safely.
Regular assessments of staff competence should be conducted through direct observation and periodic refresher training.

Conduct regular audits to ensure compliance with the method statement and to maintain high standards of cleanliness.
The Cleaning Supervisor should review and update the cleaning procedures periodically to incorporate new practices or address any identified issues.
Gather feedback from facility users and cleaning staff to identify areas for improvement.
Regularly review incident reports and safety records to identify trends and implement corrective actions.